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PRODUCT INFORMATION
WHY NOT MICROFIBRE?
Microfibre cloths are made of plastic fibres derived from crude oil or natural gas. When washed, microfibre fabric can leak tens of thousands (even millions) of tiny microplastics into the washing machine water; this water inevitably makes its way into local waterways. In the environment, these microplastics can harm animals, cause pollution, and leach out dangerous chemicals.
THE PACKAGING
All our cardboard is uncoated (no glossy polymer coatings here) and made from a minimum of 70% recycled material. Some virgin material is always required to give the papers the strength. Our packaging company is FSC certified which means all the virgin materials are sourced from sustainable and managed forests. We use single black print to make recycling as easy as possible once disposed of.
CARE INSTRUCTIONS
Caring for your bamboo is very important to achieve the long life expectancy that these products can offer.
- Use a non-biological detergent that does not contain optical brighteners, bleaching agents or enzymes.
- Do not use fabric conditioner. There is no need and it can reduce the absorbency.
- Cold or cool wash on a gentle cycle.
- If washed at high temperatures shrinkage will occur.
- With modern detergents there is no need to wash at high temperatures, and cool washing saves energy, and money.
- Do not soak.
- Do not use bleach – it is harmful to the environment too.
- Line dry.
- Can be tumble dried or ironed but only on a cool setting.
- If excessive heat during washing or tumble drying is used excessive ‘pilling’ may occur.
DELIVERIES AND RETURNS
DELIVERY
FREE shipping on all US orders over $60
$8.99 standard rate shipping with a typical transit times of 2-5 days, depending on location.
All orders are shipped via USPS.
Please expect delays to processing and delivery times around peak periods, such as Christmas, Thanksgiving, Black Friday, and promotion / sales periods.
Our warehouse team work as quickly as they can to pick and pack your orders, and you will be contacted if there's a longer than expected delay. Please get in touch if you have any queries regarding your order.
For full information, please visit our Delivery Information page.
RETURNS
If you are unhappy with your purchase, you have 30 days to return your items to us.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please ensure they are packaged appropriately to avoid damage during transit.
Please note, customers are accountable for return shipping charges. We suggest using a recorded or signed for delivery service to ensure the parcel is tracked and insured. All parcels are the customer’s responsibility until we receive them.
For further information, please visit our Refund Policy page.
FURTHER QUESTIONS?
Check out our FAQs for answers to common questions, or Contact Us for more.
WHY BAMBOO?
Our cleaning cloths are made using 100% natural and organic bamboo which can grow up to one metre per day without the need for fertilisers or chemicals.
WHY NOT MICROFIBRE?
Microfibre cloths are made of plastic fibres derived from crude oil or natural gas. When washed, microfibre fabric can leak tens of thousands (even millions) of tiny microplastics into the washing machine water.
THE PACKAGING
All our cardboard is uncoated (no glossy polymer coatings here) and made from a minimum of 70% recycled material.