EU - Delivery Information

We’re proud to ship locally within the EU. All orders placed on our EU store are dispatched directly from our warehouse in the Netherlands.

This guarantees that there are no customs duties or import taxes on your order.

We currently serve: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Netherlands, Poland, Portugal, Spain, and Sweden.

Shipping Exclusions: Currently, we are unable to ship to the Canary Islands, Ceuta, Melilla, Azores, or French Overseas Territories (DOM-TOM). We apologise for any inconvenience caused.

Our dedicated warehouse team is committed to processing and shipping your orders as swiftly as possible. Thank you for your patience during peak periods such as Christmas, Black Friday, and promotional sales. Should there be any significant delays, we will make sure to keep you informed.

If you have any questions about your order, please feel free to contact us. We’re here to help!

You will receive an email with tracking details as soon as the order leaves us (and / or text message if you provide us with your mobile number).

If you've not received any tracking details or you've been waiting for your order longer than you expected, please contact us.

REFUNDS AND RETURNS?

Need to send something back? Check out our Refunds & Returns page to find out how.

We have lots of answers to common questions on our FAQs page. If you can't find what you're looking for, please contact us.

Under EU consumer protection laws, you have the right to withdraw from your contract within 14 days without giving any reason. If you wish to cancel your order under this directive, please complete our online EU Withdrawal Form.